![]() Other iPhone models: Press and hold the side or top button until the on-screen power off slider appears.And then press and hold the side button until you see the Apple logo. ![]() Wait about 30 seconds for your iPhone to completely turn off. iPhone X, 11, 12, or later: Press and hold the volume up (or down) button and the side button together until the power off slider appears on your screen.On your iPhone, turn on Airplane Mode (Settings > Airplane Mode), wait about 30 seconds and then turn it off. Updating your iPhone will also update the Messages app if you do not have the latest version installed on your device.Ģ. And if there is an update, you can follow the onscreen instructions to update your device. You can check for updates by going to Settings > General > Software Update. ![]() Ensure that you have the most updated version of iOS. Try the suggestions below in this order until your issue is fixed: Follow these steps first:ġ. If you are having iMessage problems see this article. You can however receive SMS messages from any type of cellular phone such as Android phones. iMessages only work between Apple devices. It appears that this problem affects SMS messages and iMessages are not affected.
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